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Hi-Tech Serveillance guarantees your satisfaction! If for any reason you are unhappy with your purchase, you may return it for an exchange or credit, within 30 days of receipt.* Special restrictions may apply, see below.

Immediate & Confidential shipping! Most Domestic U.S. retail orders placed before 2 P.M. Central Standard Time will ship the same day (some restrictions may apply). To ensure confidentiality, all packages are shipped plain-packaged without identifying markings.

The Best Warranty Repair in the Industry! Hi-Tech Serveillance customers demand the very best and latest in surveillance technology... and we deliver! If our equipment fails, our warranty repair department will repair or replace most any returned device in 2-3 days and will ship back to you at our expense via Return/ Repair interface See below for more information on our superior warranty repair service.

Secure Online PayPal Ordering! All transactions are secured using the highest level of encryption. Furthermore, unlike many other online merchants, we do not warehouse credit card information on a web server.

Warranty Repair Procedure

Please note that all equipment returned to Hi-Tech Serveillance for warranty repair must first receive a RMA number. RMA numbers may only be obtained via our convenient online Warranty Repair Request Interface.

Due to strict security protocol, please note that your RMA number must be clearly displayed on the exterior packaging of the returned equipment or the returned package will be refused at our loading dock. To ensure speedy processing, please address returned package to Hi-Tech Serveillance, click here for contact information. Hi-Tech Serveillance shall not be responsible for shipping charges or for lost packages. For this reason, we recommend that all returned packages be sent "Insured Freight." As we pride ourselves for providing the best tech support in the industry,  (Charges may be applied to customers outside the U.S.).

Hi-Tech Serveillance reserves the right to assess a minimum half hour service fee of $25, plus $25 every half hour thereafter, for the testing of any equipment returned for warranty repair, that is found to be faulty due to customer misuse, abuse, negligence, accidents, modifications, tampering, unauthorized repair, or if the tested equipment is found to be in perfect working order . In this event, the service fee may automatically be charged to the customer's credit card in addition to any shipping and handling fees that may be incurred for return shipment.

Legality of Products

It is the responsibility of the Purchaser, not Hi-Tech Serveillance or any employee of said company, to determine and comply with all federal, state, and local laws and regulations in regard to the purchase, possession and use of all products offered by Hi-Tech Serveillance. Purchaser assumes all liability or damage resulting from the use, misuse or unlawful use of any products offered. By placing an order, the Purchaser agrees that all products will be used in a legal and lawful manner in accordance with all applicable federal, state and local laws.


All International and Domestic shipments shall be sent via Airborne Express. For the protection of our customers, Hi-Tech Serveillance performs an address verification on all orders and shall only ship packages to the known billing address of the used credit card.

Sales Taxes

Any orders shipped to destinations within Illinois must include applicable state and local sales tax, unless a copy of a tax exemption certificate can be sent via fax or mail to Hi-Tech Serveillance. Please click here for contact information.

Sales Refusal

Hi-Tech Serveillance reserves the right to refuse the sale of any equipment to any individual, business, or organization, when it is feared or believed that the equipment may be used for immoral and criminal purposes. Immoral purposes includes but is not restricted to the use of a web-based "sex" cam. Criminal purposes includes but is not restricted to criminal voyeurism.


All customer information is retained for internal administration purposes only, and shall not be given or sold to any third party for marketing purposes. To ensure confidentiality, all packages are shipped plain-packaged without identifying markings.

Additional Information

All prices are subject to change without notice. Product specifications and products offered were current as of publication, but are subject to change without notice. Hi-Tech Serveillance, is not responsible for typographical errors.

Legal Disclaimer

The information contained on this site is provided for general informational purposes, as a convenience for our customers and as a public service. The materials are not a substitute for obtaining advice from a qualified professional. Consult a qualified representative of Hi-Tech Serveillance, with any questions or current information on any given product or service. Hi-Tech Serveillance is not engaging in any legal or professional services by placing these general informational materials on this web site.

Hi-Tech Serveillance, makes no representations or warranties about the accuracy or completeness of the information contained on this Web site. Information on this Web site may contain inaccuracies or errors. Information may be changed or updated without notice. Hi-Tech Serveillance, has no obligation to update information presented on this Web site, so information contained herein may be out of date at any given time. Hi-Tech Serveillance, may also make improvements and/or changes in the products and/or programs described in this information at any time without notice. Any links provided to other server sites are offered as a matter of convenience. Hi-Tech Serveillance, does not control or otherwise have responsibility for the owners of or participants in those sites, unless expressly stated.

All content, including but not restricted to all photographs, graphics, and text, contained within this website has been copyrighted. Hi-Tech Serveillance grants all visitors permission to print a copy of the information contained herein for personal use only. However, you shall not reproduce or distribute the text, photographs or graphics to others or substantially copy the information to your own server, or link to this Web site, without prior written permission of Hi-Tech Serveillance. You may request permission by faxing a request to us at
(847) 334-7777.

Call Hi-Tech Serveillance at 847.334.7777 for all sales or order related questions.
Copyright 2003 [Hi-Tech Serveillance]. All rights reserved. Revised: 03/30/06

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