WARRANTY & DISCLAIMER
guarantees your satisfaction! If for any reason you are unhappy with
your purchase, you may return it for an exchange or credit, within
30 days of receipt.* Special restrictions may apply, see below.
Immediate & Confidential shipping! Most Domestic U.S.
retail orders placed before 2 P.M. Central Standard Time will ship
the same day (some restrictions may apply). To ensure
confidentiality, all packages are shipped plain-packaged without
The Best Warranty Repair in the Industry!
Hi-Tech Serveillance customers demand
the very best and latest in surveillance technology... and we
deliver! If our equipment fails, our warranty repair department will
repair or replace most any returned device in 2-3 days and will ship
back to you at our expense via Return/ Repair interface See below
for more information on our superior warranty repair service.
Secure Online PayPal Ordering! All transactions
are secured using the highest level of encryption. Furthermore,
unlike many other online merchants, we do not warehouse credit card
information on a web server.
Warranty Repair Procedure
Please note that all equipment returned to
Hi-Tech Serveillance for warranty
repair must first receive a RMA number. RMA numbers may only be
obtained via our convenient online Warranty Repair Request
Due to strict security protocol, please note that
your RMA number must be clearly displayed on the exterior packaging
of the returned equipment or the returned package will be refused at
our loading dock. To ensure speedy processing, please address
returned package to Hi-Tech Serveillance,
click here for contact
information. Hi-Tech Serveillance shall
not be responsible for shipping charges or for lost packages. For
this reason, we recommend that all returned packages be sent
"Insured Freight." As we pride ourselves for providing the best tech
support in the industry, (Charges may be applied to customers
outside the U.S.).
reserves the right to assess a minimum half hour service fee of $25,
plus $25 every half hour thereafter, for the testing of any
equipment returned for warranty repair, that is found to be faulty
due to customer misuse, abuse, negligence, accidents, modifications,
tampering, unauthorized repair, or if the tested equipment is found
to be in perfect working order . In this event, the service fee may
automatically be charged to the customer's credit card in addition
to any shipping and handling fees that may be incurred for return
Legality of Products
It is the responsibility of the Purchaser, not
Hi-Tech Serveillance or any employee of
said company, to determine and comply with all federal, state, and
local laws and regulations in regard to the purchase, possession and
use of all products offered by Hi-Tech
Serveillance. Purchaser assumes all liability or damage
resulting from the use, misuse or unlawful use of any products
offered. By placing an order, the Purchaser agrees that all products
will be used in a legal and lawful manner in accordance with all
applicable federal, state and local laws.
All International and Domestic shipments shall be
sent via Airborne Express. For the protection of our customers,
Hi-Tech Serveillance performs an
address verification on all orders and shall only ship packages to
the known billing address of the used credit card.
Any orders shipped to destinations within Illinois
must include applicable state and local sales tax, unless a copy of
a tax exemption certificate can be sent via fax or mail to
Hi-Tech Serveillance. Please
click here for contact information.
reserves the right to refuse the sale of any equipment to any
individual, business, or organization, when it is feared or believed
that the equipment may be used for immoral and criminal purposes.
Immoral purposes includes but is not restricted to the use of a
web-based "sex" cam. Criminal purposes includes but is not
restricted to criminal voyeurism.
All customer information is retained for internal
administration purposes only, and shall not be given or sold to any
third party for marketing purposes. To ensure confidentiality, all
packages are shipped plain-packaged without identifying markings.
All prices are subject to change without notice.
Product specifications and products offered were current as of
publication, but are subject to change without notice.
Hi-Tech Serveillance, is not
responsible for typographical errors.
The information contained on this site is provided
for general informational purposes, as a convenience for our
customers and as a public service. The materials are not a
substitute for obtaining advice from a qualified professional.
Consult a qualified representative of Hi-Tech
Serveillance, with any questions or current information on
any given product or service. Hi-Tech
Serveillance is not engaging in any legal or professional
services by placing these general informational materials on this
makes no representations or warranties about the accuracy or
completeness of the information contained on this Web site.
Information on this Web site may contain inaccuracies or errors.
Information may be changed or updated without notice.
Hi-Tech Serveillance, has no obligation
to update information presented on this Web site, so information
contained herein may be out of date at any given time.
Hi-Tech Serveillance, may also make
improvements and/or changes in the products and/or programs
described in this information at any time without notice. Any links
provided to other server sites are offered as a matter of
convenience. Hi-Tech Serveillance, does
not control or otherwise have responsibility for the owners of or
participants in those sites, unless expressly stated.
All content, including but not restricted to all
photographs, graphics, and text, contained within this website has
been copyrighted. Hi-Tech Serveillance
grants all visitors permission to print a copy of the information
contained herein for personal use only. However, you shall not
reproduce or distribute the text, photographs or graphics to others
or substantially copy the information to your own server, or link to
this Web site, without prior written permission of
Hi-Tech Serveillance. You may request
permission by faxing a request to us at